What Our Customers Have to Say

Hi Dan,

Your shipment arrived today (Neo-Pro 60c GPS Case). I’m pretty amazed how it worked out! Just simply perfect in fitting, style and quality.

The photos on your website were a total understatement to what I have in my hands.

Best regards,

This will be my second one (polar hood) after having my last one for 5 years, I just can’t find it. So here I am–time for a new one.

I would like to add that I use my polar hood for fishing, mostly saltwater and some ice-fishing. In the winter months of New England, it gets real cold on the ocean; I have yet to find some clothing that keeps me as warm as the polar hood.

Keith L, Webster, MA

Been using the 1 1/4″ strap on my Nikon n80 for 5 years and it’s the best strap I ever had! Ordering the 2″ for my new Nikon D200.

Vincent C. of Latham, NY on Neo-Pro Camera Straps

Hi, I need these [two polar hoods] by this weekend, so if you could send it out first thing Monday morning, it would be greatly appreciated. I have ordered this item a couple of weeks ago and my husband is very happy with it.

Rena S., Lawrence, NY

I want to thank you for your prompt response to my inquiry on the size of the (polar fleece) scarf. I received it three days after I placed my order, and it was precisely what I wanted! I searched all over the Portland metro area and had people looking in Michigan for a bright orange scarf to no avail. Thanks for having one. I appreciate the excellent customer service too! I’ll definitely shop at your site again.

Thank you,
Lara L of Portland, OR

Thanks! I like that your cases have a little thickness to them…

James H. of Narragansett, RI on Neo-Pro GPS Cases made from 3 mm neoprene.

I tried to post a comment on your website but I was unable to. Anyway, I want to thank you for your prompt response to my inquiry on the size of the scarf. I received it three days after i placed my order and it was precisely what I wanted! I searched all over the Portland metro area and had people looking in Michigan for a bright orange scarf to no avail. Thanks for having one. I appreciate the excellent customer service too! I’ll definitely shop at your site again.

Thank you,
Lara L. of Portland, OR

I just wanted to thank you for the excellent job you did completing my purchase of the Neo-Pro camera strap. I got it sooner than I expected, in perfect shape, and the product was even better than it seemed on line.

Thank you and good luck to your business,
Tamar G. of Brighton, MA

Dear Cartom, Inc.:

Thank you for making such a wonderful line of products. I cannot begin to tell you how much we loved the zippered pillow towel. It is the best! And the net tote it came in was also great.

Sincerely yours,
Sandra G. (NY)

I just received the Beach Thing II this weekend. I really like the natural color… I am now considering purchasing 17 more Beach Thing IIs in natural.

Kindest personal regards,
Denise E. (BeverleyHills, CA.)


Happy Holidays to you. Thanks for the lightning fast service and keeping in touch. My lens thanks you also.

Stan Z. (regarding wide-mouth lens carrier)

This is the closest bottle carrier I could find to the one I used to have (no longer made by anyone, I assume) and it will be great for traveling in foreign countries. Thanks for making something so lightweight and packable!

Alexis L.  of San Francisco, CA regarding the bottle bridle carrier

Your website needs a button to go directly to the shopping cart. I had to add another item to the cart, then remove it, to get back to the cart after browsing. thanks.

Mark D. ( Lincoln, NE)

Ed. Note: Thanks for pointing that out! We now have a “View Cart” button after each item.

Dear good folks at Cartom,

I just wanted to take the time to say how pleased I was with the Neo-Pro camera strap and the film canister holders (2 and 4 roll models) that I purchased. I was especially happy with the fast service. I ordered on Monday and had everything in hand 3-days later, which was just in time for my week-end plans. I highly recommend your products and commend you on your professional service.

J.F. of Grand Canyon, AZ

Ed. Note: J.F. opted for Priority Shipping.

I received my package today. I like it very much.

Thank you,
Allan of Wilkes-Barre, PA (Regarding the NEO-PRO walkie-talkie/GPS/cell phone case in camouflage)


Mike S. of Castro Valley, CA RE the Neo-Pro luggage strap

I am very glad I found your site. I work in clubs and do not like to carry a bag. Sketchers made a bag like this (which) I lost; I thought it no longer existed. I expect to wear it on my ankle. I hope it fits right. I am a slim girl. If not, can I return it?

Thanks again!
Sue of Mt. Sinai, NY regarding Cartom wrist/ankle wallet

Cartom: Yes, you have thirty days to decide if you like it. If not, send it back for a purchase price refund. Wrong size? No problem. Just exchange it for one that’s the right size.

“I just got back into the country about two weeks ago and now that I’m reacquainted with my computer I’d like to thank you for the zip bag, bottle carriers, and water bottles holders you provided us with for the Raid Gauloises. You were absolutely right about the zip bags – we loved them. I can tell you that we used every single one you sent out to me. The large ones lined our bags while the smaller ones held everything from our clothes to our food. The bottle carriers were also useful. I actually mounted mine on a rack behind my bike with a bladder inside and had the tubing run the length of my top bar up to my mouth. It was a great hydration system and one that I would consider using again.”

From Matt Siegel of Team Dawn2Dusk in Raid Gauloises


From Vincent C. of NY

I like the one you sent me a couple weeks ago so much, I’ll take another! Thanks for your fast service and good product.

From Catherine Z., Md. on purchase of mini insulated bottle carrier

Arrived today (fast) and correct… nice strap… but most important is the lens case. The Neo-Pro wide mouth works perfectly to hold the lens (Tamron AF 200-400mm F5.6 zoom for Nikon). This lens has a huge tripod mount which needs a wide mouth case, not like some of the Nikon Lenses which have a low profile mount and can do with a 4.5 inch diameter case.

Thanks, Stan Z.

You are good people. Consider me good advertising.

From Sam S. of NM regarding customer service.

Your shopping cart is not intuitive and somewhat confusing.

From Bob K. of MI

Ed. note: We heard you. Cartom now uses the Dansie Shopping Cart system. Easy, safe, secure! (Update October 2013 – we now use the Ecwid shopping cart.)